Adventure Activities Cancellation Policy

Alternative Activity / Date / Convert to Voucher

Firstly, if you’ve booked a river based trip like Canyoning, you don’t need to worry about the weather. In contrast to something like Coasteering where you need calm enough sea conditions, our river trips generally run no matter what. We have a very high (99.8% or thereabouts) run rate! Very occasionally (during extreme weather) we may decide to rearrange, but that would be unusual.

If you’ve booked the rock climbing and abseiling, or kayaking and canoeing, we do ideally want fair weather. For rock climbing; rain is the enemy! For kayaking and canoeing, wind is probably the worst thing. We won’t cancel unless the conditions are dangerous, but if it’s looking unpleasant we may try to attempt a change of activity, time or date if it suits you. When things are looking bad (which is not very often) we offer these reasonable alternatives;